Send packages with Jetpak®
- The world's fastest express delivery service

Did you know?

With us, you can send packages all over the world in record time. Through our tailor-made, individual logistics solutions, we always deliver on time, anywhere in the world. Tracking your package in real time is easy, and if anything comes up, we're just a phone call away. Welcome to Jetpak - Fast transport for a new world!

  • Door-to-door deliveries
  • Always open
  • Real-time tracking
  • Connections to the whole world
Read more about our services
  • Stockholm - Oslo
    4h 15min
  • Helsinki - Copenhagen
    4h 35min
  • Stockholm - Amsterdam
    5h 20min
  • Oslo - Brussels
    5h 50min

Uniquely customer-specific with different industry solutions.

Superior speed for maximum peace of mind

It can be hard to fit next-day delivery into your work schedule. There’s no point in the spare part you ordered arriving late in the afternoon, is there? Also, what happens if there’s a snowstorm tomorrow morning? Packages sent by next-day delivery rarely arrive at 7.00 when you’re ready to start work.

Jetpak offers logistics solutions faster than anything the competition can offer. We handle each individual shipment in a unique way based on your particular requirements, and transport it from you to the recipient via the fastest possible route.

Customer case

Sometimes we have to be extra fast

A time critical shipment from London to Copenhagen in less than 5 hours. As promised, delivered within the agreed deadline, the shipment arrived in just 4 hours and 19 minutes. Please do not hesitate to contact us if you have time critical and sensitive logistic jobs, which require special demands. We create solutions tailormade to your delivery.

Common questions

To book a shipment, you can call customer service on +32 2 300 24 24 or book here 

 

 

 

 

Depending on aircraft or vehicle types the size of the shipment can vary, please check with your local Jetpak office.

Contact customer service on +32 2 300 24 24 for more information 


Yes, there are special rules about sending dangerous goods.


Contact customer service on +32 2 300 24 24 for more information.

Read more here

Yes, you can, but special rules regarding packaging, content declaration and labelling apply to apply to packages with dry ice.
To schedule such a delivery, you must call us on +32 2 300 24 24


With Jetpak, you can send everything from an envelope or a set of keys to something that weighs several hundred kilos. Once we transported a whale! There are a few things to keep in mind, however:

  1. If your shipment is to be flown, your price is based on volume weight, i.e. both dimensions and weight.
  2. For safety reasons, we don’t transport dangerous goods. The exception is dry ice and packages packed in dry ice, where special rules apply to packaging, content declaration and labelling. To schedule a dry ice delivery, you must call us.

Samsung Galaxy Note 7 is not allowed on SAS or Norwegian's flights.

If you have questions or concerns, feel free to call us on +32 2 300 24 24


Your estimated time of arrival will appear when booking is confirmed.


You can track your Jetpak delivery in real time via our website or other online means, by emailing cs.eu@jetpak.com  or over the phone on +32 2 300 24 24


Jetpak serves the people who schedule deliveries.
In other words, the recipient can cancel the delivery of a package if they scheduled the delivery.
Cancellation is made by contacting customer service on +32 2 300 24 24 or at cs.eu@jetpak.com 
If the package has already been picked up, it’s returned to the sender and a charge is made for work performed.

Yes, with Jetpak deliveries the recipient signs a receipt upon delivery.


If the recipient isn’t present when delivery is attempted, Jetpak contacts the recipient and tries to deliver the package again.
If the recipient doesn’t want to accept the package, Jetpak contacts the client, who then decides what should happen next.
All delivery attempts will be charged for.

 

Please contact customer service cs.eu@jetpak.com 


The time you have to pay the import duty depends on the current rules for the recipient country, which is the country into which the goods are to be imported.

See local customs regulations for more information.

 

You can get both delivery times and prices by contacting customer service on +32 2 300 24 24


When sending packages abroad with Jetpak, a pro forma or commercial invoice must be attached.
If the item is to be resold abroad, use the actual invoice.
If it’s only a delivery, use a pro-forma invoice.



We offer worldwide door-to-door delivery. If you’re sending something outside the EU, we need to make a customs clearance for the content. For that, we need you to provide a pro forma or commercial invoice.

Once you’ve scheduled your delivery, send your invoice with AWB number to us at cs.eu@jetpak.com 

Note that four copies of the invoice must be signed and accompany the package on its journey.



Deliveries sent to and from non-EU countries, including Norway, the Faroe Islands and Switzerland, generate import duties.

 

With our fastest service, Jetpak Direct, you can send packages anywhere in the Nordic countries and Europe.

With our Next-Day services, you can send them worldwide.


When you schedule a delivery with Jetpak, the sender is responsible for filling in customs documents.


Depending on aircraft or vehicle types the size of the shipment can vary, please check with your local Jetpak office.

Contact customer service on +32 2 300 24 24 for more information 


Yes, you can, but special rules regarding packaging, content declaration and labelling apply to apply to packages with dry ice.
To schedule such a delivery, you must call us on +32 2 300 24 24


With Jetpak, you can send everything from an envelope or a set of keys to something that weighs several hundred kilos. Once we transported a whale! There are a few things to keep in mind, however:

  1. If your shipment is to be flown, your price is based on volume weight, i.e. both dimensions and weight.
  2. For safety reasons, we don’t transport dangerous goods. The exception is dry ice and packages packed in dry ice, where special rules apply to packaging, content declaration and labelling. To schedule a dry ice delivery, you must call us.

Samsung Galaxy Note 7 is not allowed on SAS or Norwegian's flights.

If you have questions or concerns, feel free to call us on +32 2 300 24 24


The maximum weight varies depending on the type of aircraft or vehicle in which your delivery is to be transported, and this can vary greatly.

Why not get in the habit of contacting customer service on +32 2 300 24 24 if you’re sending packages that weigh more than 50 kg.

All weights are rounded up to the nearest kg.


Yes, in general, Jetpak can’t handle dangerous goods, except dry ice.
There may even be restrictions, laws and regulations on the transport of these goods.
Read more in Jetpak's general terms or contact customer service on +32 2 300 24 24


Yes, there are special rules about sending dangerous goods.


Contact customer service on +32 2 300 24 24 for more information.

Read more here