Terms and Conditions

These general terms and conditions apply to all Jetpak's logistics services. In these general terms and conditions, “package” refers to all documents or packages transported by Jetpak on behalf of you, “the sender”, for the purpose of providing Jetpak's services.

Right to inspect 

Jetpak reserves the right to open and inspect the package to ensure that the contents correspond to the declaration submitted by the sender. Jetpak further reserves the right to check the declared weight and volume at any time.

Pick-up and delivery 

07:00 - 16:59 local time, Monday to Friday at normal rates
08: 00 - 16:59 in Finland
17:00 - 06:59 local time, Monday to Friday, weekends and public holidays for an additional fee
17:00 - 07:59 in Finland

Volume weight 

If the volume weight of the package (calculated as below) is higher than the actual weight, the volume weight is used to calculate the transport cost.
1 m3 = 200 kg for air transport
1 m3 = 280 kg for courier transport

Other terms 

If any provision of these general terms is declared or considered ineffective, invalid or unenforceable in whole or in part, the remaining provisions shall continue to apply in full.

Applicable law 

Any disputes arising out of or in connection with these general terms shall be settled by courts in Jetpak's principal place of business and governed by the laws of that country.